Size Info
| Size (cm) | 4 | 5 | 6 | 6.5 | 7.5 | 8.5 | 9 | 9.5 | 10 | 10.5 |
| Foot Length | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute and comfortable
The shoes are good, but the problem is, i'm done with glue. The sole was not glued, but the producer returned half the cost.
I have a large pelin left and although the measurement of my foot is 24,5 cm i have ordered 24 cm but with a fixed template
mooi
I use a 39 and i ordered a 40. it suits me perfect so i better ask for one more number. The color is not red is fuchsia so great because it guides me to see the pictures of other clients. delighted with the purchase. i arrive in the estimated time
The shoes look exactly like the picture. But the material is rough and not smooth like velvet. I will have to order from another store.
thanks dear
Perfect shoes. Unbelievable. Very comfortable to wear. Just like the picture. Exactly the same. Will definitely order some more colours. Thanks so much. Very fast delivery to the UK. I am very pleased.
Very cool shoes, at 39 size were a little more.
beautiful!! thanks!!
Last time i bought it was small. My size is 36 in summer, and in winter i take 37. Took this time 7,5 by 23,5 cm. Bolshevaty, but it's better than the previous ones. I will buy an insole. The first time they were written in size 37, and now came written 38. Thanks to the store.
Come very quickly! Chic, comfortable shoes) let's see how it will be in the sock, but i already took such, only the size was back to back. Now i took on my 38th size 40, sit well. Only the fabric is not suede, but more rough-as it will be in care while i'm worried.
Thank you! At 39 r. I took 25,5 cm freely, i will have to put the selikon heel, and so everything is fine, better than small. Very comfortable boat, steady heel.
I ordered the Khaki and they are absolutely gorgeous! They are exactly like the photo! Great price, great value. I measured my foot and went by the chart, but I did go up a half size to just because a lot of the reviews said they ran a bit small and they fit perfectly. I have a wide foot and they are a bit cramped, but I feel as I wear them more, they will adjust to my foot. The thick heel makes them much easier to walk in as well. I will definitely order more colors from this store. Highly recommend!
Shoes are cool. The color is black on the red soles. the size 37 ordered 38 and was not mistaken. thanks to the store.
Shoes come not by size. The difference with the table is about 1 cm in the smaller side. Written off with the store, offered a discount for the next purchase, but eventually returned half of the amount through the dispute. The quality is excellent, really liked the shoes, the main thing is to guess with the size.