SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of expressforu (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://expressforu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sooo nice fabric, and the embroidery is very neat. Nowhere the thread does not stick out. Everything is just perfect. I recommend the store. And everything came very quickly.
It was really good but kinda big
T-shirt is cool. Wide. With the size 42-44 will sit like on the model. 46 is also normal. If more, already in obtyag. The material stretches. The color is beautiful, it looks great. Delivery 2 weeks.
T-shirt is very good. Came quickly, the track was tracked. The fabric is pleasant, very satisfied.
Well sewn, quality embroidery
The fabric is insanely pleasant! Embroidery is very neat, the seams are even, i'm happy! The size of the oversize, i have the top 40-42, the t-shirt sat down freely, of course! But the quality is good :) i advise! By the way, the smell was not almost, wash and everything;)
Perfect t-shirt! Came up perfectly, at a height of 173 and a weight of 59 kg. Threads do not stick out, stitched neatly. All as in the pictures
Wife liked
Very fast delivery, super quality!!!
The parcel came in 14 days, in my opinion it is very fast. In addition, the t-shirt is quality. I liked everything, thank you...
Vest gorgeous! Elastic material and super comfortable. 2 half weeks and you arrive home
T-shirt is very large, the fabric is normal
quality of the tshirt is better than i expected. it's really nice and fit me really well
My daughter really liked it, i liked the quality.
T-shirt was 17 days, the parcel was sent immediately after the order. very satisfied with the quality, fully justified its cost. very high quality embroidery in the form of avocado)) for the summer is very good. Order, you will not regret!