SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of expressforu (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://expressforu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super amazing
Just a chic suit! So cozy, cotton! Factory, smells of novelty, all the labels are present) the seams are even-in general, i'm very happy! Only the delivery month was to moscow. Everything was tracked. Be sure to order in this store something else!
nice but the medium size it's bigger than expected
Very good suit, you could take the smallest size, it would be even better. Delivery to mosk. obl. Took a month.
Size well, wide top on the hips. The pants are pretty high and rubber, very good the truth. the fabric is finite, in winter there will be q put something underneath. it took 1-2 weeks Generally happy, i recommend
Great tracksuit fits perfect
The costume is wonderful, came up to me and my sister) for a long time wanted a similar walking suit.
Comfortable, very good quality, looks like as at store's photos. I am very contended.
Great costume!!! On the height of 172 a little short pants, but uncritical. The fit of the pants is very comfortable, the fabric is dense. I recommend
i love it!!! its comfterble and look amazing
The perfect fabric but the size a little big. I asked for an m and it should have been an s. guide me from comments i weight 55 and a half kilos and measure 1.63 cm with a better s
Midnight corresponds to the description and looks like in the photo! Fabric cotton! It looks great, but the pants are long even for the dew 1,70! Corresponds to its size!!! I advise you to take your usual size!
Quality is good, the seams are even. There is a size in size. Took l, noshus-m-too big :( ((delivery to moscow exactly a month.
Very nice true to size,the service is the best,I always buy staff from here and i never regret,if there are any issues they solve the issue whole heartedly making sure the client is happy and very fast too .thank you so much store
On the height of 163 90-68-91 took the size s, pants ok, the jacket sleeve is a little short, not critical. 4 stars, as the jacket is downwards flared, you can not wear it. It's nice to the body. The track is tracked, the store sent quickly, well, and the post of russia drove the parcel 2 weeks across russia (but nothing new). Thank You
Important points: On me size s (my parameters are 90-67-90) XS-L size range Composition: cotton + spandex Quality stunning, tight jersey Shipping 1,5 months Price at the time of order 861 rub
Not a bad suit. But alas with the size of the slip. Great
The shipment was long and came to crimea in 32 days. She took her daughter (14 years old), she did not like it, really, very simple... I hope that at least the black color does not wash out. Looks cheap, home clothes. If i chose in the store, i would not even look at it. The price is too high (